A job title is more than just a name, so make sure it accurately reflects the position you're hiring for.
As someone who has spent the majority of his life in the hospitality industry, I've seen my fair share of job descriptions. And let me tell you, hiring managers, there's a lot more to a job title than just a name. If you want to attract the best talent for your restaurant, hotel, or bar, you need to be crystal clear about the job duties, responsibilities, and qualifications required for each position.
Here are my three tips for crafting job descriptions that will help you build the team of your dreams.
1. First, let's talk job titles.
Kitchen Manager and Chef are two very different positions. Do not, I repeat, do not use them interchangeably. It can cost you. Similarly, for Front of House (FOH) positions, an Assistant General Manager (AGM) and Bar Manager are vastly different things. All AGMs should be able to manage a bar, but not all bar managers are qualified to be an AGM. Make sure your job title accurately reflects the position you're hiring for, and avoid confusion.
2. Next up, job duties.
Don't keep this part vague. Be specific about what you need the employee to do and gain mutual agreement. Pro tip: write the position's daily schedule/duties out minute by minute. Use this as your guide on the job's duties, responsibilities, and skill level required to get the job done. This helps the new hire understand and agree to what is expected of them while you ensure that they are the right fit for the job.
3. Finally, let's talk about price.
If you want to attract the best talent, you need to be competitive with your compensation. The best hospitality operators do not see labor as a cost, instead, they see it as an investment. Check out our 2023 Hiring Report for the data you need so you don't shortchange yourself or your employees. Pay them what they're worth, and you'll have a team that is dedicated, loyal and produces high-quality work that will grow your business for you.
Take it from the only dedicated recruiter in the hospitality industry, when it comes to writing job descriptions, you need to be clear, specific, and competitive. A job title is more than just a name, so make sure it accurately reflects the position you're hiring for. Be specific about the job duties, and don't be afraid to get detailed. And finally, make sure you're offering competitive compensation. Follow these tips, and you'll build the loyal team your business deserves in no time. Want help with your job descriptions and staffing?
Marc LaPierre is a 10-year veteran of the food and hospitality industry, Certified Staffing Professional, and CEO/Founder of Clock’d + SEEN. From cooking in James Beard award-winning kitchens to opening and managing a nightclub in Mexico, he worked every job in the industry. Today he connects professionals looking to advance their careers with clients eager to find an all-star team.